CivilPro · Construction QA, sorted.

What is your QA admin actually costing you?

The same tasks, timed twice. On the left, how long they take on spreadsheets, email and a shared drive. On the right, how long they take in CivilPro. Change the left-hand numbers to yours.

Your business

Costs and claims

Plenty of customers run CivilPro for quality only. Turn this off and project controls leaves the numbers entirely.

Assumptions

Rates and working year

Fully loaded hourly cost: base salary plus superannuation and on-costs, over roughly 1,800 productive hours a year.

Risk assumptions

A defect caught late instead of early

Someone leaves mid-project

Cash and claims

Quality assurance, recoverable every year

$530,206

4.0
Hours back, per person, per week
25x
Against indicative CivilPro cost
12x
Still, if you halve every saving

Quality assurance

Lots, ITPs, Checklists, Hold Points, Test Requests, Conformance Reports. What every customer uses.

$530,206Recoverable a year
Every week

The same five tasks, timed twice

Per person, per week. Five activities kept separate so nothing counts twice.

Now
Hrs / wk
Hrs / wk
Saved / wk
Show the working

Every so often

The exposure you cannot budget for

Not weekly costs, and not added to the figure above. Shown as an expected annual amount, not a bill.

What goes wrongExpected per year
Annual exposure
Show the working

Project controls

Daycosts, dockets, supplier invoices, Progress Claims. Optional, and kept apart from the quality numbers on purpose.

$133,584Recoverable a year
Every week

Cost and claim admin

Applied only to the people who touch costs and claims, not the whole site team.

Now
Hrs / wk
Hrs / wk
Saved / wk
Show the working

Estimated lost revenue

Money that never arrives

Revenue that turns up late, and revenue that never turns up at all. Neither is added to the time savings.

Where it goesPer year
Total
The second line is the softest number on this page. No published Australian figure exists for quantities that never make it onto a claim, so the default is deliberately low. If you do not accept it, set it to zero.
Show the working

Set against what CivilPro costs

25xReturn on QA time alone

Indicative CivilPro subscription for 30 seats: annual plan, private Azure database and per-seat licensing at published tier rates. Seat rates fall as seat count rises, which is why putting everyone on it costs less per head than putting a few people on it.

Solid bars are hours your team is already being paid for. Hatched bars are probability-weighted exposure and estimated leakage, not figures you will see on an invoice.

Method, sources and limits

Where every number comes from, and what this calculator deliberately does not count.

What this calculator deliberately leaves out

  • Rectification rights lost during the Defects Liability Period because the notice and close-out trail is incomplete.
  • Your position at Security of Payment adjudication, where the adjudicator has ten business days and decides on whatever is in the file.
  • DRFA and QRA acquittal, where up to 75% Commonwealth reimbursement rides on evidence you can produce inside the submission window.
  • Unpaid hours. Much of the time above is absorbed at night and on weekends rather than charged, which makes it invisible on a cost report and very visible in a resignation letter.
  • Tenders lost because the QA system could not be demonstrated at the interview.

Where the numbers come from

The "now" hours. Benchmarked against PlanGrid and FMI, Construction Disconnected – ANZ Industry Report (December 2018, n=80 ANZ), which puts Australian and New Zealand construction professionals at about 11.5 hours a week on non-optimal activity: 4.9 hunting information, 3.4 resolving conflict, 3.2 on rework. That is construction-wide, not civil-only. The defaults here sit well below it.

The "with CivilPro" hours. Each is a fixed percentage of the hours beside it, and each percentage is reasoned from a specific platform behaviour set out under "how CivilPro does it" on that row. They are estimates, not measurements: there is no published time-and-motion study of Australian civil QA work, with or without a system. Treat the direction as well founded and the precise figure as arguable, and adjust the left-hand column to your own reality.

Rework at 10.29% of contract value. Love, Edwards, Watson and Davis, Rework in Civil Infrastructure Projects, ASCE Journal of Construction Engineering and Management 136(3), 2010, across 115 Australian civil infrastructure projects. The 40% traceable-to-records share is the mid-point of the 40–50% band reported across PlanGrid/FMI, Dodge and HKA CRUX. Documentation does not prevent latent conditions, third-party design error or weather damage, and this calculator does not claim it does.

Turnover at 10.1%. ABS and Jobs and Skills Australia construction labour turnover.

Salary loading. Base salary ranges from SEEK, Glassdoor and Engineers Australia's Engineering Labour Market Overview (August 2024), loaded for superannuation and on-costs and divided by roughly 1,800 productive hours.

Pricing. Indicative only, based on published tier rates. Confirm current rates at civilpro.com/pricing. Figures exclude GST.

Construction QA, sorted.